EasyChat Privacy Policy

This Privacy Policy outlines how we collect, use, store, and disclose information related to our product. By utilizing our product Eacy Chat, you agree with the collection, use, storage, and disclosure of your information as explained in this policy.

Collection and Use of Information

We may gather your device type, operating system, application version number, device identifiers, and IP address. This data assists us in enhancing the Product's functionality and performance, addressing issues, delivering Product-related notifications, analyzing your Product usage, and collecting statistical data to improve the user experience.

Sharing of Information

We do not trade, rent, or exchange your personal identity information with third parties. However, we may disclose statistical data and other non-personal identity information to third parties to help us enhance the product and website. Our product uses third-party service providers, whose privacy policies are listed below:

  • Google Analytics for Firebase: https://firebase.google.com/policies/analytics
  • Firebase Crashlytics: https://firebase.google.com/support/privacy/
  • We may reveal your information to legal, regulatory, enforcement, government, or other third parties to comply with applicable laws, court orders, legal processes, or government requests.

    Data Security

    We implement reasonable security measures to safeguard your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.


    CHAT-VIP is a plan that provides a series of value-added services for individual users of this product. It aims to offer privileges to users, including removing chat limits, fast question and answer responses, and ad-free experiences.

    You can subscribe to CHAT-VIP through in-app purchases, currently supporting three subscription options:

    1st option: CHAT-VIP weekly subscription at 7.99 USD, which will automatically renew weekly.

    2nd option: CHAT-VIP monthly subscription at 29.99 USD, which will automatically renew monthly.

    3rd option: CHAT-VIP yearly subscription at 139.99 USD, which will automatically renew yearly.

    Notes for purchase:

  • The account will be automatically renewed and charged the corresponding fee one day before the expiration date.
  • To cancel the auto-renewal, please cancel it in the personal account settings at least one day in advance.
  • No refunds are available after the purchase is effective.
  • After the purchase, users can manage or turn off the auto-renewal in the personal account settings.
  • If you are already a member, the subscription will extend the service time based on the existing membership period. Only one subscription option can be effective at a time.
  • Subscribed users have unlimited use and access to all premium features without ads. The subscription will be auto-renewed unless it is turned off within 24 hours before the end of the period. Your account will be charged according to your plan for renewal within 24 hours to the end of the current period. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription, when applicable. You can manage or turn off auto-renewal at the subscription page of AppStore after purchase. Note that uninstalling the app will not cancel your subscription.

  • On your iPhone, let's open the AppStore.
  • Check if you are signed into the Apple account.
  • Tap Menu, then Subscriptions, and select the subscription you want to cancel.
  • Tap Cancel subscription.
  • Children's Privacy

    We do not knowingly collect data from individuals under the age of 13. If we become aware that a child under 13 has provided us with information, we will immediately delete it from our servers. If you are a parent or guardian and know that your child has provided us with information, please contact us so that we may take appropriate actions.

    Changes to Privacy Policy

    We reserve the right to change or modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. Your continued use of the product or website after changes to the Privacy Policy implies your acceptance of the modifications.

    Contact Us

    If you have any inquiries or concerns about our Privacy Policy or practices, please contact us at securitymaster@cmcm.com.

    Effective Date: April 8, 2023